FAQs

We currently accept secure card payments (Visa, Mastercard), Google Pay, Apple Pay, for all European countries and cash on delivery only for orders placed within Romania.

We accept returns in accordance with our refund policy. Customers can review all details and conditions on our Refund Policy page by visiting this link: Refund Policy

Order changes or cancellations are possible before the order is shipped. Please contact our support team as soon as possible for assistance.

Yes, all our products are carefully selected and tested to ensure high quality, durability, and reliability. We work with trusted suppliers and partners to guarantee your satisfaction.

Yes, all our products come with a warranty in accordance with European laws. The standard warranty period is 24 months from the date of purchase. For more details, please check the product description or contact our support team.

We currently ship to countries within Europe only. For more details on available destinations and shipping options, please refer to our Shipping Policy page or contact our support team.

Once your order is shipped, you will receive a tracking number by email. You can use this tracking number on our courier’s website to monitor the delivery status of your package.